Terms of Service

Article 1. Purpose

These Terms of Service (hereinafter "Terms") govern the rights, obligations, responsibilities, and other necessary matters between Ricotta (hereinafter "Company") and its users (hereinafter "Members") regarding the use of the Ricotta app (hereinafter "Service").

Article 2. Definitions

• Service: The Ricotta app and all associated features provided by the Company
• Member: A person who agrees to these Terms and registers to use the Service
• Content: Digital content provided within the Service, including characters, videos, images, and AI analysis results
• Virtual Currency: Virtual goods used within the Service, including Miracle, Starlight, and Crown
• Subscription: A paid service that automatically renews on a monthly or annual basis
• In-App Purchase: A one-time paid product purchased within the Service

Article 3. Service Provider Information

• Company Name: Ricotta
• Business Registration Number: 548-67-00693
• Address: 19, Hajung-ro 133beon-gil, Siheung-si, Gyeonggi-do, Republic of Korea
• Phone: +82-70-8983-9406
• Email: ricottahabit@gmail.com

Article 4. Effectiveness and Amendments to the Terms

• These Terms become effective when posted within the Service or otherwise notified to Members.
• The Company may amend these Terms as necessary within the scope of applicable laws.
• When amending the Terms, the Company will specify the effective date and reasons for the amendment and notify Members through in-app announcements at least 7 days before the effective date.
• For amendments unfavorable to Members, notification will be provided at least 30 days before the effective date.
• Members who do not agree to the amended Terms may discontinue use and withdraw from the Service.

Article 5. Registration and Accounts

• Registration is available via guest login, Google account, Apple account, or email verification.
• Guest accounts cannot recover data upon device change or app deletion; conversion to a full account (Google or Apple) is recommended.
• Each individual is limited to one account, and registration using another person's information is prohibited.
• Members are responsible for managing their account information and may not transfer or lend it to third parties.
• Persons under 14 years of age may not register for the Service. If registration by a person under 14 is discovered, the account may be deleted.

Article 6. Service Description

The Company provides the following services.

• Habit Recording and Management: Habit creation, daily recording, calendar-based management
• Character System: Character recruitment (gacha), character shop, and affinity system. Character recruitment involves randomized items; the acquisition probability for each grade can be found on the recruitment screen and in Help. Any changes to probabilities will be announced in advance through in-app notices.
• AI Habit Analysis: AI-based habit data analysis (premium feature)
• Rewarded Ads: Earn virtual currency by watching advertisements

Article 7. Paid Services (Subscription)

• The Service offers monthly and annual auto-renewing subscriptions.
• Subscription prices are displayed within the app and may vary by region and currency.
• Payments are processed through the Apple App Store or Google Play Store.
• Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period.

How to Cancel

• iOS: Go to Settings > [Your Name] > Subscriptions and cancel
• Android: Go to Google Play Store > Menu > Subscriptions and cancel

After cancellation, premium features remain available until the end of the current billing period.

Article 8. Premium Benefits

The following benefits are provided with a premium subscription.

When a premium subscription expires, premium-exclusive benefits become restricted; however, previously accumulated data, Miracle, and Starlight are retained. Crown can only be used during an active premium subscription period; after expiration, remaining Crown is preserved but its use is restricted until the subscription is resumed.

Article 9. In-App Purchases

The Service may offer one-time in-app purchase products including virtual currency. Product types, configurations, prices, and purchase limits are displayed on the in-app purchase screen and may be changed or new products may be added at any time. All payments are processed through the Apple App Store or Google Play Store, and the Company does not directly collect or store payment method information (such as card numbers).

Article 10. Virtual Currency

The virtual currencies used within the Service are as follows.

• Miracle: Used for character recruitment (gacha)
• Starlight: Used to directly purchase desired characters from the character shop
• Crown: Currency exclusive to premium subscribers

All virtual currencies can only be used within the Service and cannot be exchanged for cash or transferred to others.

Virtual currencies are primarily earned through free activities such as habit recording rewards and watching ads, and may partially be obtained through in-app purchases; however, paid and free currencies are combined and not tracked separately. Crown is granted as a supplementary benefit of premium subscription and is not a separately purchasable product. Due to these characteristics, individual refunds for virtual currency itself are not available. Refunds for payments are processed through each store's policy in accordance with Article 11 (Withdrawal and Refund).

Upon service termination, all virtual currencies will be forfeited, and the Company will announce this at least 30 days in advance.

Article 11. Withdrawal and Refund

• Members may request withdrawal of their purchase within 7 days from the date of purchase in accordance with the Act on Consumer Protection in Electronic Commerce, etc. (E-Commerce Act) of the Republic of Korea.
• However, if the provision of digital content (virtual currency, characters, etc.) has commenced, withdrawal may be restricted in accordance with the same Act.
• Refunds for subscriptions and in-app purchases are processed in accordance with applicable laws and the refund policies of each store (Apple App Store / Google Play Store).
• Refund requests can be made directly to each store through the links below.
  • Apple Refund Request (reportaproblem.apple.com)
  • Google Play Refund Request

Article 12. AI Analysis Disclaimer

• AI habit analysis results are provided for reference purposes only and do not replace professional advice such as medical, health, or psychological counseling.
• The Company does not guarantee the accuracy, completeness, or usefulness of AI analysis results.
• The Company shall not be liable for a Member's actions based on AI analysis results, unless the Company is found to have acted with willful misconduct or gross negligence.

Article 13. Restrictions on Use

The Company may restrict service use or delete an account after prior notice if a Member engages in any of the following activities. However, in cases of urgent risk to service operations, restrictions may be applied immediately with notice provided afterward.

• Activities that interfere with the normal operation of the Service (cheating, hacking, unauthorized access, etc.)
• Stealing or fraudulently using another person's personal information
• Using the Service in violation of laws or public morals
• Infringing on the Company's intellectual property rights

Article 14. Service Modification and Suspension

• The Company may modify the content of the Service and will announce changes through in-app notices at least 7 days in advance.
• If the Service must be suspended due to unavoidable circumstances such as natural disasters or system failures, advance notice will be provided. However, in urgent cases, notice may be provided afterward.
• The Company shall not be liable for damages incurred by Members due to service suspension, unless the Company is found to have acted with willful misconduct or gross negligence.

Article 15. Disclaimer and Limitation of Liability

• The Company does not guarantee the completeness, accuracy, or reliability of the Service and shall not be liable for damages arising therefrom, unless the Company is found to have acted with willful misconduct or gross negligence.
• The Company shall not be liable for service suspension caused by force majeure such as natural disasters, or failures of external services (Firebase, RevenueCat, OpenAI, etc.), unless the Company is found to have acted with willful misconduct or gross negligence.
• The Company shall not be liable for service disruptions and damages caused by reasons attributable to the Member.

Article 16. Account Deletion

• Members may delete their account at any time through the app settings.
• Upon deletion, the Member's personal information and service usage data will be immediately deleted (except for information required to be retained by law for the applicable period).
• Upon deletion, any remaining virtual currency (Miracle, Starlight, Crown) will be forfeited and cannot be recovered.

Article 17. Dispute Resolution

• Disputes regarding these Terms shall be governed by the laws of the Republic of Korea.
• Disputes arising from the use of the Service may be filed with the competent court under the Civil Procedure Act of the Republic of Korea.

Article 18. Effective Date

These Terms are effective from February 24, 2026.

Effective Date: February 24, 2026